Grain
AI notetaker built for customer-facing teams to capture and share insights
About Grain
Grain is the AI notetaker designed specifically for sales, customer success, and product teams who need to capture, analyze, and share customer insights from every meeting.
Purpose-Built for Customer Teams
Unlike generic transcription tools, Grain understands the unique needs of customer-facing roles:
CRM Integration: Notes and recordings automatically sync to HubSpot or Salesforce contacts, deals, and companies—no manual data entry.
Deal Intelligence: Track deal progression, identify blockers, and understand buyer sentiment across all your opportunities.
Coaching & Collaboration: Share call clips with managers for feedback, or create best practice playlists for team training.
Key Capabilities
| Feature | What It Does |
|---|---|
| AI Notes | Generates structured meeting notes with key points and next steps |
| Live Notepad | Take manual notes during calls that sync with the transcript |
| Video Clips | Create and share short video highlights from any meeting |
| Ask AI | Query across all meetings to find patterns and insights |
| MCP Server | Connect meeting data to Claude, Cursor, and other AI tools |
Workflow Automation
Follow-up Emails: Grain automatically drafts follow-up emails based on meeting content, saving reps 15+ minutes per call.
CRM Field Enrichment: Updates deal properties, contact notes, and company records automatically.
Slack Notifications: Share key moments with product, engineering, or leadership teams instantly.
Customer Insights
- Tracker Analysis: Monitor how often specific topics (pricing, competitors, objections) come up
- Trend Reporting: Identify patterns across your customer base
- Voice of Customer: Build a searchable library of customer feedback
Pricing
- Free: 5 meetings/month, basic AI notes, 30-day retention
- Pro ($29/month): Unlimited meetings, advanced AI, CRM sync, unlimited retention
- Business ($49/month): Team workspaces, coaching features, advanced analytics
- Enterprise (Custom): SSO, custom security, API access, dedicated success manager
Best for: Sales and customer success teams who need to turn every customer conversation into actionable intelligence.